Delivery, Returns, Sizing Info

Delivery 

Free New Zealand North Island delivery.  NZ delivery is made by NZ Courier.  Standard costs of delivery for general rural/non-rural:

  • NZ NORTH ISLAND NON-RURAL FREE
  • NZ SOUTH ISLAND NON-RURAL $5
  • NZ NORTH ISLAND RURAL $3
  • NZ SOUTH ISLAND RURAL $8

If you require delivery somewhere remote that is not listed, please contact us for a postage quote.

International delivery is made by NZ Post International.

  • AUSTRALIA $10
  • REST OF WORLD $15*

*  While we have researched postage costs for many areas/countries, we retain the right to refund orders or request additional postage if we are unable to post item for the stated postage costs.

 Delivery times:

  • NZ NORTH ISLAND  2-3 working days
  • NZ SOUTH ISLAND  3-4 working days
  • AUSTRALIA  4-10 working days
  • REST OF WORLD 7 - 12 working days

Orders made before midday will go out on the same day.  Orders made past midday will go out on the next day's courier.  Orders made on Friday after midday, Saturday or Sunday will go out on Monday.

If an order is not received, please contact us on info@littletruckers.co.nz.  We will contact CourierPost or NZPost and they will begin an investigation.  Please be advised, we are unable to replace the lost items until we have confirmation from the courier company that the item has not been delivered/has been lost.

 

RETURNS

We want you to be stoked with your Little Truckers hats.  If you are less than stoked, we are happy to refund or exchange goods within 7 days of you receiving them.  All tags must be intact and the item must be unworn and clean.  Return postage is at the customers expense.  Your refund will only be made back into the account paid from.  Replacement goods will be sent to the original delivery address.  

 

SIZING INFO

Use a soft tape measure and measure around the widest circumference of the head, just above the ears.  If it is within 49-55cm, the hat should be comfy :)